Please see the following document: Changes to your prescription (PDF).
Ordering repeat prescriptions
The easiest way to order repeat prescriptions is using the NHS Wales App.
This account shows you all your repeat medicine and dosage and you can choose the ones you need.
You can also:
- fill out a repeat prescriptions request form
- drop your request into the surgery letter box
- post your request to the surgery, this should be accompanied by a stamped addressed envelope
We do not take repeat prescription requests over the phone or email.
If you no longer take medication that appears on your slip, please advise the doctor when you next see them.
Collecting your prescription
You can usually collect your prescription 3 working days after you have ordered it and please state in the comments box whether you would like to collect your prescription from Pengorof surgery/Ystalyfera surgery/ Abercrave surgery or one of the local pharmacies.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- at any pharmacy that accepts repeat prescriptions
Dispensing
Our dispensary in Abercrave Surgery is open 8:30am to midday daily and 1:30pm to 5pm Mondays, Wednesdays and Fridays.
Acute prescriptions can normally be dispensed immediately after the surgery consultations. Repeat prescriptions are usually available for collection two working days after placing your order.
As a practice we provide dispensing services provided for in the pharmaceutical regulations.
You may use our dispensary or any NHS pharmacy.
If Abercrave Surgery is closed and you require your medication urgently, please contact our main surgery (Pengorof Surgery).
Pharmacy collection service
If you are a non-dispensing patient and have to take your prescription to the pharmacy, you can arrange with your local community pharmacy to collect your repeat prescription for you. Please contact them for further information.
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
If you would like to speak to someone at the GP surgery about your prescription:
Medication reviews
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
What to do with old medicines
Patients on repeat medication will be asked to see, or speak to, a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and a notification should appear on your repeat slip.
Please ensure that you complete our medication review form, or book an appropriate appointment to avoid unnecessary delays to further prescriptions.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private room where you can discuss issues with pharmacy staff.